Bill's Ace Hardware
Company Name: Bill's Ace Hardware
Status: Active
State: California
Post: 94521-2845
County: Contra Costa
City: Concord
Address: 4451 Clayton Road
Phone: (925)825-4100
Fax: (925)689-8156
Email: unknown
Contact Manager: Bill Wygal
Web site: http://www.billsacehardware.com/&opi=79508299
Employees: 41
Gross Annual Sales (Revenue): 5211600
Overall: Bill's Ace Hardware is a business categorized under hardware stores, which is part of the larger category building materials & hardware. Bill's Ace Hardware is located at the address 4451 Clayton Road in Concord, California 94521-2845. The Manager is Bill Wygal who can be contacted at (925)825-4100.
Description: Hardware Stores | Propane, Hardware Stores
Working hours: Mon: 08:00 am - 06:00 pm, Tue: 08:00 am - 06:00 pm, Wed: 08:00 am - 06:00 pm, Thu: 08:00 am - 06:00 pm, Fri: 08:00 am - 06:00 pm, Sat: 08:00 am - 06:00 pm, Sun: 08:00 am - 06:00 pm
Tags:
- Hardware store
- Home improvement store
- Paint store
- Propane supplier
- Tool store
In summary:
- Great service great selection fair prices
- Always the nicest staff and a comfortable atmosphere.
- How do they fit that much stuff is such a small place I'll never figure out.
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Review/Comment
Name: S.R.
Message: Everyone has been so nice and helpful in this store. Really appreciate it.
Name: J.C.
Message: This store has the absolute best customer service. I had to order a new key fob for my Mazda CX-5, and they were able to get me an appointment/order my key promptly. It did take a couple weeks to arrive, but that is just the delay from the vendors who make these keys. They let me know as soon as it arrived, and were able to schedule me an appointment right away. The total cost is around 250, where the dealership was quoting about 1K! Case in Point:. I was on hold for just a few minutes, and somebody jumped on the line to make sure I was not forgotten twice. Count me as a loyal customer.
Name: H.A.
Message: Came in today to look for a couple of sale items. We had a hard time finding an item, but Jay and Art came to the rescue. Not only did they go out of their way to find them, but they made sure we got the sale prices, got us a cart, and loaded my truck. Very helpful to us two old ladies! Very pleasant shopping experience. Another employee offered help as well! Great customer service. Thank you!
Name: E.F.
Message: Shelves filled, clean store, very helpful staff. Sales items clearly marked!
Name: C.S.
Message: Bill's staff are the nicest people around. Plus, whether I have a paint, plumbing or whatever issue, they usually have an answer for me. And I love their propane refills!
Name: T.G.
Message: I would never get this kind of help and service at the big orange store. My father-in-law wanted to buy a big grill but they only had a floor model. KK was extremely helpful. She was patient and kind and got two helpers to load it into the van for us. I've waited plenty of tables and don't like being waited on but these folks made me feel like I owned the place. They've got a great selection, competitive prices, and employees that actually have useful knowledge. Bill's will always be my first stop if I have any hardware needs.
Name: G.R.
Message: If this was the clerks name… Laura Lees at Ace on Clayton rd concord. Give that girl a raise! You want to talk about spot on customer service. I give her a 10/10! Thanks you for your cheery personality. I hate to say it but most trips to the store besides Ace, people just don’t have what it takes any more as far as customer service. I’m lucky if they even say hi and actually look at you. Well just want to say thanks. Keep doing what you’re doing. Guy.
Name: C.L.
Message: When I checked out the store I allowed my mom to come inside herself. If that does NOT say it all.. I felt my mom was safe to go inside and shop. Thank you Ace WE will be back. You are our 1st responders thank you for your safe service. Especially Sam and cute mama I did not get name of, my bad. Please be as safe as you made US feel. Not scared to shop here, love from the only Lee ladies left, Mama and me. You are our heroes.